Effective Date: Jul 4, 2024 7:00 AM GMT+3
Welcome to PLAT-DEL®, a service offered by ZENOF LOGISTICS (“PLAT-DEL®,” “we,” “us,” or “our”). By accessing or using our marketplace super app, including instant orders, cross-border marketplace, and ride-hailing services, you agree to be bound by these User Terms and Conditions (“Terms”). If you do not agree to these Terms, do not use our services.
By creating an account or using any of our services, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other policies or guidelines applicable to our services. These Terms apply to all users of the services, including without limitation users who are vendors, customers, merchants, contributors of content, information, and other materials or services.
PLAT-DEL® provides various services, including but not limited to:
With the exception of parent-controlled dependent accounts (Accounts sublet by parents/guardians whose terms they assent to), you must be at least 18 years old to use our services.
By using our services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all of the terms and conditions herein.
To access certain features of our services, you may be required to register for an account. When you register for an account, you must provide accurate and complete information and keep your account information updated.
You are solely responsible for the activity that occurs on your account and for keeping your account password, OTP, PIN or other security features updated from time to time secure. You must notify us immediately of any breach of security or unauthorized use of your account.
You agree not to engage in any of the following prohibited activities:
All orders placed through our app are subject to acceptance by us. We may, in our sole discretion, refuse or cancel any order for any or no reason.
Prices and availability of products and services are subject to change without notice. Payments for orders must be made through the payment methods provided in the app.
Our cross-border marketplace allows you to buy and sell goods internationally. By using this feature, you agree to comply with all applicable import and export control laws and regulations.
You are responsible for ensuring that your transactions are lawful in both your jurisdiction and the jurisdiction of the buyer or seller.
Our ride-hailing services connect you with third-party drivers. We do not provide transportation services ourselves and are not responsible for the acts or omissions of drivers.
By using our ride-hailing services, you agree to pay the fare displayed at the time of booking. Fares are subject to change based on factors such as distance, time, and demand.
All content and materials on our app, including text, graphics, logos, icons, images, and software, are the property of PLAT-DEL® or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, distribute, or create derivative works based on any content or materials on our app without our prior written permission.
To the fullest extent permitted by law, PLAT-DEL® shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
You agree to indemnify and hold PLAT-DEL® and its officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.
We reserve the right, in our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will immediately cease.
If you have any questions about these Terms, please contact us at support@platdel.com.
ZENOF LOGISTICS Business No. BN-35C67GVR Worlwide printing center, Nairobi Kenya support@platdel.com
By using PLAT-DEL®, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Conveniently moving with you
Copyright © 2024/2026 ZENOF LOGISTICS. All rights reserved.